Month: January 2019

Is Your IVR System Ready For an Onslaught?

Nowadays IVR systems are integrated in almost all types of businesses and organizations regardless of their organizational purposes or goals. Whether it’s a banking firm or an insurance agency these systems are incorporated to process customer phone calls and provide transactional details to stakeholders. Whether you need to provide information about a recently developed product to new prospective customers or you just want take customers request in a restricted manner, you can diversify your management by installing an IVR system, also known as Interactive Voice Response.

Just like any other system, your IVR systems might become outdated and slow that can disrupt your daily operations and management. That is where Telecom Readiness Testing comes in handy, which basically tests the response time and the number of calls that can be managed by your IVR without any failure in the system. It also tells about the stability and recovery of IVR technology during an outage problem.

In any typical IVR system the requested information is generated to assist the customers once they give their certain query or compliant in the system. The end-user is given various options to press certain numbers on their mobile phone that would serve specific needs of the customers. If you are not able to find your required information weighing the provided options then you can choose to have a live call session with the customer service agent. Make sure to check out IVR hammer testing on the webpage of Milsoft to test your IVR system regardless of any manufacturer.

The call routing and transfer is closely monitored by company’s employees that would notice any flaw or stoppage during the flow of exchanging information with the customers. This way you can thoroughly evaluate your in-house voice system during certain times of the day.

Continue Reading

History And Significance of Lake Union

For those who love finding out new things about the places that they are about to visit, there are a couple of things that you should know about Lake Union and its historical significance as well. It is situated in the center of Seattle city. The southern shore of the Lake has a separate title for it i.e. The South Lake Union while the western artery is known as Westlake Avenue. The eastern shore is known as Fairview Avenue.

The lake originated from a melting Vashon Glacier about 14,000 years ago. In the older days it was known as the Little Lake by the locals of that time i.e. Duwamish people. Duwamish people were the residents of the lake’s shore back then and would catch fish for their consumption. Wild roses, berries and other fruits grew on the shores of Lake Union back then. The animals that were found in abundance were elk, bear, deer and cougars.

The founding father of Seattle David Denny filed a claim for the south end of Lake Union in the year 1853. The claims included city’s town center that is now known as Queen Anne and Denny Way in modern day Seattle. Over the course of years Denny and his wife expanded their holdings over the south and southeastern shores of Lake Union. As time went on other people came into the picture and filed claims like Thomas Mercer.

The name of the Lake was proposed by Thomas Mercer to be called Lake Union. The reason behind such a name was that he was absolutely sure that the lake would somehow be linked to other major ones in Washington State like Salmon Bay, Lake Washington and Puget Sound and this premonition turned out to be true after a period of six decades.

Continue Reading

Why Cable is Declining in Popularity

Not all that long ago, cable TV was pretty much the only thing that allowed you to enjoy yourself in the comfort of your own home. That being said, cable has started to decline quite a bit over the course of the past few years simply because of the fact that they dug their own grave.

You see, cable companies started to become very notorious indeed because of the fact that they were not providing the right kinds of services to the people that were paying for them. The boxes that you go in order to gain access to your cable were very old fashioned indeed, and when you looked in to the various other ways in which you would not get clear cut access to the channels that you might have wanted to enjoy you are going to realize that there are definitely a lot of problems with cable companies in general.

Cable companies basically enjoyed an enormous monopoly which basically meant that they did not have anyone competing against them. Competition breeds innovation. If a corporation does not have any competition then chances are that they are not going to want to invest any money in making their products better because of the fact that they already have a lion’s share of the market without having done that in the first place.

Cable companies now have a lot of competition, however, and it is competition that they are not taking seriously. This competition is basically streaming sites like Netflix who are quickly becoming the wave of the future. Check out if you want to be able to learn as much as possible about how streaming devices are becoming incredibly popular and are toppling the monopolies of cable companies.

Continue Reading

Types of Real Estate Investments

Real estate business can help you earn a lot of money if you work on it in the right way. But before you jump into the real estate business you need to first pick a type of real estate investment that you want to make as there are various types of real estate investments that are discussed in this article. You need to pick one that you have the financial and social resources for.

Residential Real Estate Investment

This is the most common type of real estate investment and is also the one that first comes to mind when you think about real estate. This type of investment involves houses, condos, apartments, etc. These investments involve a lease agreement which decides how long your client will live in that particular place. To learn more about residential real estate investments you can visit the river and fifth condos.

Commercial Real Estate Investments

If you want greater stability of cash flow then commercial real estate installment is the one for you. This involves office buildings and skyscrapers. If you have enough savings then you can build a small building which you can rent for office use, or for small business owners to use. It is one of the most effective ways to earn money through real estate.

Industrial Real Estate Investments

Industrial real estate investments include places that are rented to warehouses, car washes, storage units, etc for longer time periods. However, these places are only rented for a specific period of time and are not used for making permanent facilities.

Retail Real Estate Investments

These involve buildings for shopping malls, retail stores, etc. Besides paying the rent to the investor, an agreed percentage of sales made by the store are also given to the landlord.

Continue Reading

Pros And Cons of Real Estate

Real estate is a business that is full of unexpected twists and turns but it is a profession that is also very tempting as you can set your own possible annual income, however, all professions have their pros and cons. Here is a list of some of the pros and cons of being a real estate agent:


  • A real estate agent is always independent, you do not have to worry about a boss. You control your own business.
  • Once you get your license, you can start your business in just weeks or months.
  • Your income is not limited to a specific amount, it depends on the amount of effort and time you invest in your business.
  • You do not have to worry about the timing of your job, mostly you have to go around meeting people and socializing.


  • Even if you spend a lot of time, effort, and money in your real estate business there is no guarantee that it will be successful.
  • The licensing exam is quite difficult and requires time in understanding the basics.
  • Usually, it takes a lot of time before you get your first income.
  • There are no off days in the real estate business, you have to be there to facilitate them, even on weekends.
  • There are very few repeat customers since people usually look for a house to settle down it is not very often that you get repeat customers even if they are satisfied with your work.

The real estate business is full of ups and downs which is why its better that once you start your business you also invest some amount with an already successful real estate business such as ‘united condos‘.

Continue Reading

Taking Care of Your Teeth

A lot of us end up taking our oral health for granted and end up skipping out on a lot of important steps. For instance, none of us brushes our teeth after every meal, and to make it worse, a lot of us even end up skipping brushing our teeth before going to sleep as well. Similarly, the only time most of us end up flossing is when our dentist does it for us. Speaking of the dentist, we tend to avoid ours like the plague, unless we run into a tooth-related problem that forces us to go to them.

Poor oral health accounts for a lot of diseases, and can even worsen the symptoms of diabetes and other cardiovascular issues. If we continue neglecting our oral health, it can end up damaging our teeth, and in the worst-case scenario, lead to problems like tooth decay which will involve getting a root canal, or worse, getting the tooth removed, and once you remove a permanent tooth, you will end up having to get dental implants which is expensive and painful. In order to learn more about teeth care and the basics of oral health, you can check out an Essortment article about teeth care which will break down everything in much simpler terms for you to understand.

So, in order to make sure that your oral health is not compromised, you will have to:

  • Brush your teeth at least twice a day every single day.
  • Floss your teeth at least once a day to remove foreign particles stuck between your teeth.
  • Visit your dentist after every 6 months for a regular checkup.
  • Avoid excessively sweet foods like toffees, chocolates, caramels, and sugary drinks, especially at night.
  • Go to your dentist immediately in case you feel any sort of pain or discomfort in your teeth or gums.
Continue Reading

Guide to Deck Building

Decking is a platform that consists of uprights, bearers, joists and flooring material that is primarily designed outdoor use. Decks are usually made from different woods such as timber, cedar, redwood, and even vinyl. These decking is evidently resistant to insects and composite decking does not splinter and rarely buckles.

Decking is reasonably priced and pleasing addition to your home, also it can be built independently, so if you want to build a deck this guide is what you are looking for, here are some of the steps that you should follow in a deck building process:

Always begin at the beginning and in case of decking that is the groundwork. Make sure the base is level as it will support the whole weight of your deck.

Before you start the whole process make an accurate estimate of your lumber requirements. You can do that by using a decking calculator. And before starting any framework, install some flashing to protects your wood from moisture and against rot.

Now add the cemented beams to the posts. This is a type of support system for your deck, they will secure the rest of the structure and will evenly distribute the weight. Be sure to follow your local regulations and building codes.

The next step is decking. It covers up the skeleton of bolts and boards and turns into the deck itself. Framing is actually the first step which makes the process look like a deck. If you want handrails on your deck, This is the part where you add them. However, be sure to stabilize them using balusters for support and safety. If you want your deck to have stairs, this is the part where you add them.

Once you are done with the hard part, apply finish and seal the wood.

Continue Reading

How Double Glazed Windows Benefit Our Life

We all are familiar with the fact that double glazed windows are extremely beautiful and easy to use in every way. But it affects our lives with a lot more advantages than we know of. Following are some unknown benefits that these stylish windows provide:

  1. Twofold coated windows can lessen the measure of sun and warmth going into the room by blocking the rays at double power with both their glasses. This helps decrease sun harm to your canvases, furniture, cover, and different items in your house.
  2. Due to the twofold coats on the windows, they are extremely good at sound protection. Double glazed windows enhance sound protection by making a boundary between the home and the earth outside. The impenetrable development of twofold coated windows makes warm protection. This lessens the stream of approaching and active warmth. Less vitality is utilized to warm up or chill off space, bringing about lower vitality bills. Some windows such as Nu-Eco windows even add a third or fourth layer of glass that builds the protection estimation of your window. Each layer of glass traps a lot of warmth that goes through, expanding the windows security against warmth misfortune.
  3. Dampness on a warm surface structures beads of water, which solidify into ice. This property often makes the room feel colder, which enables the room to feel chilly in warm days. The air between the two sheets of glass, in addition to the water/air proof seal, keeps buildup from working up by blocking dampness in a chilly climate.
  4. Twofold coated windows are harder to break than single sheet windows, so they increment the security of the home. Since they’re fixed more tightly to your house than different windows, it is additionally harder to compel them open all things considered. This quality of double glazed windows ensures the safety on your house.
Continue Reading

What Can You Say About The Quality of Your Water?

We need clean water for a number of different purposes. For starters, we need to drink water throughout the day so that we stay hydrated and healthy. We also need water for cooking our meals and cleaning our bodies when we shower. The problem is that a lot of us don’t know that the water we get in our pipes isn’t the cleanest after all. Most of this water has been treated with chlorine which eliminates a significant number of bacteria and contaminants from it but not all.

Water is essential for our lives. In fact, 70% of our bodies are made up of water as well. That said, it makes a lot of sense for us to be concerned about the quality of water we get in our homes. Water treatment facilities will remove most of the harmful stuff present in water but if you really want the water in your home to be as clean as possible, you’re going to have to install a home water filtration system.

You can find a number of plumbers Armadale that will offer you home water filtration system installation. This will take care of a lot of bacteria, making your water clean enough to safely drink directly from the tap. Water can also carry a lot of heavy metals and chemicals that can harm your skin and hair in the long run. This water will also make the food you cook using it taste bad.

There are a number of home water filtration systems available out there. The kind of filtration your home requires will depend on how many levels you want your water to be absolutely clean on. When you call plumbers Armadale, you can ask them to help you figure this out as well.

Continue Reading

Mistakes You Should Avoid When Smoking Cannabis

Smoking cannabis is considered a lot of different things by a lot of people. Some people consider it recreational, and actually good for health, while there are people who think cannabis is the bane of society. Whatever the case may be, as per the science, and doctors in the industry, cannabis is not dangerous as long as the use of it is controlled, and proper.

With that out of the way, there are several ways of smoking it, and for more information, you can check Now the thing about smoking cannabis, there are a few mistakes that you should avoid. Especially if you are first time user.

So, without further ado, let’s have a look, shall we?

Excessive Use From The Start

One of the biggest mistakes that people make when using cannabis is that they go all out when it comes to smoking. That is never a good idea because people who do that are prone to be addicted, or developing drug dependency. So, if you are really looking forward to trying it, my suggestion to you would be that you must do it in a controlled way, so it does not become a problem in the longer run.

Not Having Enough Information

Before using any drug, the first thing that you need to do is make sure that you have enough information about the drug you are using. There are times when we end up using a drug without knowing much about it, and believe it or not, it can actually cause you a lot of problems. So, it is better if you just keep all the information in mind about drug use, because it can be a problem in the longer run.

Continue Reading

The Purpose of Lightweight Jackets

Hiking is perhaps one of the most brutal, enduring and yet, the most rewarding outdoor activity. Crossing any hiking trail can end up taking hours, and you will feel your entire body screaming at you at stop, and at times even breathing feels like it’s impossible, however, once you make it to the end of the trail, you find yourself facing not only a great view but also a great sense of accomplishment that you can bask under.

Now, if you are considering taking hiking seriously, you want to make sure that you are always prepared and ready with the right equipment and clothes. Now, you will find that there are a few clothing essentials that you have to wear when going outdoor trekking, and there are a number of different types of hiking jackets available, however, a good softshell jacket can be a great place to start, especially if you plan on hiking mainly during the warmer months. So, you should opt for the best mens lightweight jacket you can find.

Softshell jackets, like the name suggests, has a flexible and soft exterior and is considered to be amongst the most versatile jacket type. They are breathable enough to be worn during summers, and can also be worn as part of multiple layers when hiking in colder weathers or areas. Softshell jackets are also lightweight so they are easy to move around in as well. They are flexible and stretchable as well, so it makes them an ideal option for when you are climbing as well since they do not hinder any movement. They also happen to be durable and can survive most weather conditions and terrains since most of them also happen to have a waterproof coating on them, keeping you dry as well.

Continue Reading

A CPA Service Might Be Just The Thing You Need

Your business might be small today but you have big plans for it someday and you’re going to make sure that it gets there eventually. If you’re really determined as an entrepreneur, you’ll find a way to make things work in your favour eventually. However, you can expect to hit a lot of hurdles along the way as well. You might also be struck with the realisation that a lot of these hurdles you could’ve avoided if you had thought about them a bit more carefully.

One of the most common mistake that aspiring owner of small businesses make is that they choose not to hire an accountant. This makes sense considering that they don’t have the resources to hire full time accountants. However, on the flip side, there’s some good news for small business owners everywhere; there are certain accountancy firms that you can hire and outsource your financial work to.

By hiring a CPA service, you can gain the advantage of having your finances handled by a skilled CPA certified accountant that you otherwise wouldn’t have been able to hire. All the fanciful accounting jazz that makes your head spin such as tax return, financial statements and all. These are all things that you need to know about in order to decide what your business would be doing next. But since you don’t speak accounting, you need to hire a CPA service that can explain your financial position to you.

Taxes in particular can be very perplexing and since you’re legally required to file your taxes and be timely about them, it’s a really good idea to hire an accountant that can handle the tax work for you.

Continue Reading

How to Effectively Remove Stains From Decks

Having stains on your newly built wooden deck is something that happens to extremely annoying. However, the positive aspect here is that you can easily remove the stains from the deck with the help of some right cleaning equipment that you can use. The best part, however, is that the cleaning equipment does not cost a lot of money either.

If you think that you cannot lean something on your own for one reason or another, you can always hire the professionals from They use power washing, and other techniques to effortlessly clean whatever you want.

In this articles, we are going to be looking at some of the ways you can effectively remove stains from decks. So, let’s not digress any further, and have a look.

Using a Deck Washer

The simplest method would be using a good deck wash that comes from a reputable company. Now the thing about deck washers is that they are a lot more common than many people might think, and using them is even easier.

Hiring The Professionals

Another thing that I would suggest is that if you cannot seem to get the stains of yourself, then you should simply go ahead and hire the professionals to do the job for you. The good thing is that they are equipped with all the right tools, and cleaning your decks can become a whole lot easier if it is done by the professionals.

Not only easier, but it will look much better as well, as the equipment they use is always efficient, and top of the line. Ensuring the best quality of work regardless of how tough or resistive the stains on your deck are.

Do consider the above options in order to get the best possible results.

Continue Reading